Zing Zing Super App – Terms & Conditions

Effective Date: 06 June 2026

Welcome to Zing Zing Super App (“App”, “we”, “our”, “us”). By downloading, accessing, or using our application, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the App.

1. Use of the App

The App provides services such as food delivery, grocery, home services, emergency assistance, and other on-demand services.

Users must be at least 18 years old or using the App under parental/guardian supervision.

You agree to use the App only for lawful purposes.

2. User Account

You may be required to create an account to use certain features.

You are responsible for maintaining the confidentiality of your login details.

Any activity under your account will be your responsibility.

3. Services & Orders

Orders placed through the App are subject to availability of service providers.

We reserve the right to accept or reject any order.

Prices, offers, and availability may change without prior notice.

4. Payments

All payments must be made through approved payment methods (UPI, cards, wallets, etc.).

You agree to provide accurate billing and payment details.

We are not responsible for payment gateway failures or bank delays.

5. Delivery & Service

Delivery times are estimated and may vary due to traffic, weather, or other conditions.

Service quality is the responsibility of the respective service provider.

We act as a platform connecting users with third-party providers.

6. Cancellation & Refunds

Cancellation policies may vary depending on the service.

Refunds (if applicable) will be processed to the original payment method within a reasonable time.

We reserve the right to deny refunds in case of misuse or fraud.

7. User Responsibilities

You agree NOT to:

Misuse the App for illegal or fraudulent activity

Harass or abuse service providers or delivery partners

Provide false information

Attempt to hack, damage, or disrupt the App

8. Privacy

Your personal data is collected and used as per our Privacy Policy.

We take reasonable measures to protect your data but cannot guarantee absolute security.

9. Third-Party Services

The App may include services provided by third-party vendors.

We are not responsible for actions, services, or products of third parties.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from use of the App.

All services are provided on an “as is” basis.

11. Modification of Terms

We may update these Terms at any time without prior notice.

Continued use of the App means you accept the updated Terms.

12. Termination

We may suspend or terminate access if you violate these Terms or misuse the App.

13. Governing Law

These Terms are governed by the laws of India.

Any disputes will be subject to the jurisdiction of courts in Andhra Pradesh.

📌 Contact Us

If you have any questions about these Terms: Zing Zing Super App Support

📧 Email: zingzingsupport@gmail.com

📞 Phone: +91 7416988923