Privacy policy

🔐 Zing Zing Super App – Privacy Policy

Effective Date: 06 June 2026

This Privacy Policy explains how Zing Zing Super App (“App”, “we”, “our”, “us”) collects, uses, shares, and protects your information when you use our services.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name

Mobile number

Email address

Delivery address

Profile details

b) Transaction Information

Order details (food, groceries, services, etc.)

Payment amount and method

Transaction history

c) Device & Technical Data

Device model and operating system

IP address

App usage data

Location data (only when enabled)

2. How We Use Your Information

We use your data to:

Process orders and deliver services

Connect you with service providers and delivery partners

Provide customer support

Improve app performance and user experience

Send order updates and notifications

Prevent fraud and misuse

3. Location Information

We may access your location to provide nearby services and accurate delivery.

Location access is used only while using the App or when permission is granted.

You can disable location access anytime from your device settings.

4. Sharing of Information

We may share your information with:

Delivery partners and service providers (for completing orders)

Payment gateways (for transaction processing)

Customer support tools and technical service providers

We do not sell your personal data to any third party.

5. Data Security

We use reasonable security measures to protect your data.

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking

We may use cookies or similar technologies to improve user experience.

Cookies help us remember preferences and improve app performance.

7. User Rights

You have the right to:

Access your personal data

Update or correct your information

Request deletion of your account (subject to legal obligations)

Opt out of promotional messages

8. Data Retention

We retain your data only as long as necessary to provide services or comply with legal requirements.

After that, data is securely deleted or anonymized.

9. Third-Party Services

The App may contain links or integrations with third-party services.

We are not responsible for the privacy practices of those third parties.

10. Children’s Privacy

The App is not intended for children under 18 years without parental supervision.

We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the App means you accept the updated version.

12. Contact Us

For privacy-related questions or concerns:

Zing Zing Super App Support

📧 Email: zingzingsupport@gmail.com

📞 Phone: +91 7416988923